Frequently Asked Questions

WHAT IS IPTV?

IPTV stands for Internet Protocol Television. It is a technology that delivers TV content over the internet and allows you to stream and watch TV channels, movies, and videos on your device.

WHAT'S THE DIFFRENCE BETWEEN IPTV AND TRADITIONAL CABLE/SAT TV

IPTV uses the Internet to deliver content, whereas traditional cable and satellite TV use dedicated cable or satellite signals. IPTV typically offers greater flexibility, on-demand content and a wider selection of channels.

SUPPORTED DEVICES

We support all kind of devices such as: MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Kodi/XBMC (…), Smart TV.

WHAT PAYMENT METHODS ARE AVAILABLE?

We accept Paypal

HOW MUCH BANDWIDTH DOES THE IPTV STREAM USE?

Our IPTV streams use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 8 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels.

HOW LONG DOES IT TAKE TO RESPOND TO A TICKET?

Issuing a ticket for account activation or technical support will get responded between 1 hour to 2. But we intent to reply within the hour of receiving the mentioned tickets. But during peak hours this can take up to 3 hours.

I'VE UPLOADED THE PLAYLIST, BUT THE CHANNELS DOESN'T WORK IN MY SMART TV?

Large playlists take time to load properly, we recommend you try multiple apps to test the playlist. If you’re still facing problems, please contact our support team and they’ll help you set everything up properly.

THE CHANNELS WORK IN VLC PLAYER, BUT NOT WORK IN SIPTV APP?

If you have webOS or Tizen TVs and your streams are multicast, the UDP to HTTP function has to be turned on in app’s settings and to be set up on your router.

SOMETIMES WHEN I WATCH A MOVIE IT KEEPS BUFFERING?

Sometimes you may experience buffering due to low internet speed, high internet traffic . If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.

MY PLAYLIST IS NOT LOADING/WORKING ANYMORE. WHY ?

Please submit ticket to LINE IPTV Services IPTV Support and ask to check if your IP is blocked. It will be unblocked if yes.

I'M FACING SOME BUFFERING ISSUES WITH SOME CHANNELS. WHAT IS HAPPENING ?

First, check your internet connection or router and restart it, and check the device’s settings where you use your LINE-IPTV subscription. If you still have issues, it might be because your ISP is blocking the IP-TV traffic. Test with other ISP connections. This usually resolves the issue.